The request appointment form has had its day. Make sure your business keeps pace with client expectations by giving them a quick, simple online booking experience instead.
Clients don’t like uncertainty
Clients don’t know how long it’ll take you to respond to their appointment request. Ten minutes or four hours? If they can’t see your availability online, they’re likely to head elsewhere.
Clients do their research
Time is precious and clients are impatient. Potential clients are probably doing their research before booking with you – looking at your competitors. If you can’t show them your availability, they’ll book somewhere that can.
24/7 online booking
Over 40% of all online bookings are made between 10pm and 8am. We doubt you want to be online in the middle of the night, so give your clients the convenience to book and pay online themselves.
Are you frustrated with it too?
Appointment request forms are time consuming. Instead of playing telephone or email tag, think about all the things you could be doing to grow your business or improve guest experience.
Time to take your business online
Clients and potential customers expect online booking. And your life will be much easier once you’ve switched to online booking. As soon as someone books, your calendar is instantly updated and it syncs automatically with the front desk calendar and any other devices that you use – meaning no more manual updating.
You’ll also benefit from a lot of smart and helpful features such as automatic email and text reminders and confirmations and requesting payments before a booking.